Enjoy Free Tracked Delivery on all Naturally Wicked orders within the UK. Typically, goods are received within 2-3 working days from dispatch. A tracking link is guaranteed.

Prefer to pick up your order at a time and place that suits you? Our Free Click & Collect service offers over 7,000 pickup locations across the UK, including local shops and lockers. Simply select your preferred pickup point during checkout. You'll receive a notification when your order is ready for collection, typically within 2–3 working days from dispatch. A tracking link is guaranteed.

Express Tracked Delivery is available for free on orders over £60, or for a premium fee on orders below £60. Typically, goods are received within 1 working day from dispatch. A guaranteed tracking link is provided, with options to redirect your package to a local Collection Point. Please note, weekend delivery is not guaranteed and orders placed after 2pm on Thursday may not be delivered until the following Monday. Orders placed after 2pm on Friday may not be delivered until the following Tuesday.

Delivery to the Isle of Man, Jersey, and Guernsey is available for a nominal fee at checkout. Typically, goods are received within 2-5 days from dispatch. A tracking link is guaranteed. Note that there are NO additional charges, VAT, or import duty for deliveries to the British Isles.

Enjoy smooth delivery across all of Europe—including the Republic of Ireland. For a fixed fee at checkout, your order will be delivered promptly and efficiently. EU customers can rest easy knowing prices are all-inclusive, covering VAT, import duties, and delivery costs—no hidden charges.

For non-EU European countries (such as Norway or Switzerland), delivery is still available and just as swift, but import taxes or customs fees may apply upon arrival, depending on local regulations and order value. For more details, please refer to the “International Orders & Imports” section below.

Goods are typically received within 2–7 working days from dispatch, and a tracking link is usually provided.

Enjoy seamless delivery to the USA and Canada with Naturally Wicked! For a fixed fee at checkout, your order will be promptly delivered straight to your doorstep, with absolutely no hidden charges. All prices are all-inclusive, covering VAT, import duties, and shipping costs from our warehouses to you. Goods are typically received within 5–15 days. Tracking is usually available after dispatch.

Delivery to otherwise unspecified international destinations is available for a flat fee at checkout. Shipping times vary by country but are typically 5–15 working days. Please be aware that Customs Duty and VAT may apply upon arrival in your country. We recommend checking local import thresholds to avoid unexpected fees. Orders exceeding these thresholds may be held by the courier until charges are paid by the recipient.

If you're unsure or require a custom shipping arrangement, contact us—we may be able to assist with a duty-paid delivery option in select regions.

For customers in remote areas, such as the Scottish Highlands, please allow an additional 24-72 hours for delivery beyond the standard estimates.

Good news for USA, Canada and EU customers: Enjoy rapid, hassle-free delivery with NO surprise fees! Checkout prices are final and all-inclusive, covering VAT, import duties, and delivery costs from our warehouses to your door.

Deliveries of some international orders, to regions not otherwise specified on this page, may be subject to import taxes and handling fees depending on the delivery destination and order value. These charges are typically collected by the delivery agent on behalf of the local authorities. We encourage international customers to review local import tax regulations and order value thresholds before placing an international order. Naturally Wicked aims to minimize these charges where possible. However, they are largely beyond our control.

Unsure about imports into your region? Need assistance before placing your order? Don't hesitate to contact us.

Please ensure timely collection of your parcel if it is delivered to a Drop-Off Point or local depot. Orders sent outside of the UK and left uncollected for more than 14 days—despite repeated delivery attempts or courier notifications, may be deemed abandoned. In such cases, we may be unable to refund any VAT, import duties, or shipping fees incurred. In rare instances, the parcel may be destroyed by the courier. Thank you for your understanding and cooperation.

In the rare instance that you’re having any issues at all with your delivery, please get in touch. One of our friendly customer service agents will get back to you within 24 hours to assist with your concerns.